Before specifying the terms and conditions of our website, we want to define some basic values to which our community is attached :

Respect and support of intellectual property rights, yours and those of others.

You cannot import designs on the site www.lapandalovefabrics.com and its variations that you do not own or that you are not authorized to reproduce. This includes images, pictures, characters and the like created by someone else.

You also may not use someone else’s trademark without permission, either in your design or to identify or promote your designs.

Whether or not you have legal permission to reproduce a design or trademark is not something we can determine for you. It is your responsibility to understand the permissions associated with any design you upload.

Article 1 – GENERAL PROVISIONS

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1.1. Vendor designation

The LAPANDALOVEFABRICS online store, www.lapandalovefabrics.com and its variations www.lapandalovefabrics.fr and www.lapandalovefabrics.de are published by ECOSPIN company, joint stock company with capital of 45,000 euros, registered in the commercial register of Saint-Brieuc under number 891 706 897 00016, whose office is located at 4 rue des Ifs, in Saint- Mayeux (22320) and whose VAT number is FR 92 891 706 897 (hereinafter the “ECOSPIN”).    

1.2. Purpose of the Terms and Conditions

These terms and conditions (hereinafter, the “Terms and Conditions”) inform the purchaser having the quality of consumer (hereinafter the “Client”, natural person or legal person, of the conditions of sale and delivery and define the rights and obligations of each of the parties in the context of the online sale of fibers, textiles and accessories offered by ECOSPIN on the website www.lapandalovefabrics.com  and its variations (hereinafter, the “Product(s)”) .  

1.3. Scope of the Terms and Conditions

The Terms and Conditions exclusively govern the orders placed on the website www.lapandalovefabrics.com and its variations by the customer and, together with the purchase order, contract documents binding the parties to the exclusion of any other document, brochure, catalog or product photography which is only indicative.

1.4. Availability of the Terms and Conditions

The Terms and Conditions, written in French and English, are made available to the Client on the ECOSPIN site where they can be consulted directly. A copy dated to date can be communicated by e-mail at the request of the consumer.

1.5. Enforceability of the Terms and Conditions

These Terms and Conditions, which prevail over all previous versions or over any specifications issued by the Client, are enforceable against the Client who acknowledges, by confirming his order, to have been aware of them and to have accepted them without reservation. Any final validation of an order is equivalent to a handwritten signature of the Terms of Sales.

1.6. Clauses of the Terms and Conditions

1.6.1. The nullity of a contractual clause does not entail the nullity of these Terms and Conditions.

1.6.2. The temporary or permanent non-application of one or more clauses of the Terms and Conditions by ECOSPIN cannot constitute a waiver, on the one hand, to invoke them subsequently, on the other hand, of the other clauses of the Terms of Sales which continue to produce their effects.

Article 2 – OPENING OF AN ACCOUNT

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2.1. Creation of the Client account on the site www.lapandalovefabrics.com and its variations

In order to create an account, the Client must click on the “connection” button located at the top right of the home page of the ECOSPIN site, then indicate his e-mail address and click on “create an account”. The Client must then fill in his personal information and click on “save”.

2.2. Account confidentiality

The Client is responsible for maintaining the confidentiality of his account, restricting access to his computer and other equipment. He must ensure that his password remains confidential and secure and inform ECOSPIN in the event of an identified risk that the password may be used in an unauthorized manner.

2.3. Information provided

The Client is responsible for the validity and completeness of the information provided and will inform ECOSPIN of any change concerning this information, by accessing his account settings in his personal space. The Client agrees to receive electronic communications from ECOSPIN on the e-mail address provided .

2.4. Creation of several accounts by the Client

ECOSPIN only authorizes the creation of one account per Client . In the event that a Client creates several accounts in order to take advantage of any reduction or any commercial or promotional offer reserved for use by the Client, ECOSPIN reserves the right to delete the corresponding accounts without notice and to cancel the affected orders. ECOSPIN also reserves the right to refuse any future order from the Client concerned.

Article 3 – ORDERS

3.1. Stages of conclusion of the sales contract

To place an order, the Client must connect to his account by clicking on the “connection” button and then fill his virtual basket (select the products and quantities desired) by clicking on the “add to basket” button. The Client must then click on the “see basket” button and provide information relating to delivery and method of payment. Finally, the Client must check the box “I agree with the general conditions of sale and accept them” then validate his order.

 

Before clicking on the “Confirm the order” button, the Client has the possibility to check the details of his order and its total price and to return to the previous pages to correct any errors or modify his order.

 

The sales contract between ECOSPIN and the Client is concluded by the final validation of the order and can only be called into question in the event of non-receipt of payment or out of stock. The products are sent upon receipt of the amount of the order.

 

An email acknowledging receipt of the order and the payment made by the Client is sent to the latter by ECOSPIN as soon as possible.

3.2. Order modification

Any modification of an order by the Client after confirmation of his order is subject to acceptance by ECOSPIN .

 

ECOSPIN will refuse any order from a Client with whom there is a dispute or an incident relating to the payment of a previous order or who contravenes the provisions hereof.

Article 4 – PRICE

4.1. Selling price

The sale prices are set for each of the products listed in the catalog, in euros (€) including applicable VAT (Tax incl.) at the date of the order for delivery in France, excluding shipping delivery and transport mentioned before validation and confirmation of the order. These delivery and transport costs vary depending on the quantity and weight of the Products and the place of delivery.

 

For delivery outside France, the amount of Value Added Tax may be adapted according to the country of destination of the product.

 

The total amount owed by the Client is indicated on the order confirmation page.

4.2. Price modification

ECOSPIN reserves the right to modify its prices at any time, while guaranteeing to the Client the application of the price in force on the day of the order.

Article 5 – PAYMENT

The price is payable in full after confirmation of the order. The order will be considered valid when the total amount is credited to ECOSPIN’s bank account by:

Credit card (VISA, MASTERCARD, CB) & PayPlug account

After selecting the payment method by PayPlug , the Client will be automatically redirected to a dedicated space made available by the company PayPlug , which ensures the security and registration of the ‘payment order. In this regard, the Client acknowledges that at no time is confidential information relating to his bank card transmitted to ECOSPIN 

Credit card (VISA, MASTERCARD, CB) & Stripe account

After selecting the payment method by Stripe , the Client will be automatically redirected to a dedicated space made available by the Stripe company, which ensures the security and registration of the ‘payment order. In this regard, the Client acknowledges that at no time is confidential information relating to his bank card transmitted to ECOSPIN .

Bank transfer

After selecting the payment method by bank transfer, the Client will have to confirm his order then will be redirected to a page on the ECOSPIN site on which he can find all the banking information necessary for the payment of his order by bank transfer.

Article 6 – DELIVERY OF ORDERS

6.1. Shipping orders

ECOSPIN undertakes, in accordance with the delivery deadline indicated on the site for each of the Products, to ship the Products within 2 working days after receipt of payment (subject to availability of the articles, excluding weekends and days). holidays). The Products are delivered by the service provider (DPD, La Poste, Mondial Relay) chosen by the Client to the address indicated by the Client during the final validation process of his order.

6.2. Verification by the Client of the information provided

The Client undertakes to verify the conformity of the information that he provides to ECOSPIN during the final validation of his order. ECOSPIN cannot be held responsible for any data entry errors, disruptions attributable to carriers or network problems preventing ECOSPIN from connecting to the internet and, which would lead to delays or delivery errors.

In the event of data entry errors, all costs incurred for the reshipment of the order will be entirely the responsibility of the Client.

6.3. Collection by the Client of the parcel at the post office or relay point

In the case of delivery to a post office or relay point, the Client undertakes to collect his package within the time limit set by the carrier. Failure to collect a package automatically results in its return to our warehouse after the deadline. If, however, the Client has not collected his parcel within the time limit, it will automatically be returned to our warehouse. Following receipt of the package by our services, it may, at the Client’s request , be returned to him. In the case of a re-shipment of an order, the cost of delivery will be borne by the Client and calculated on the basis of the current rates of La Poste. ECOSPIN reserves the right to refuse any request for reimbursement of an order not collected within the time limit set by the carrier.

6.4. Delivery by carrier

In the event of deliveries by a carrier, ECOSPIN cannot be held responsible for late delivery due exclusively to unavailability of the Client after several appointment proposals.

6.5. Transfer of responsibility upon delivery

The risks of the Product ( s) are transferred to the Client upon delivery, or when the Products are handed over to the recipient indicated by the Client or his representative.

6.6. Shipping cost

All delivery rates by geographic area can be viewed by the Client on the “DELIVERY” page on the ECOSPIN online store. ECOSPIN nevertheless allow the possibility of revising the price of delivery based on the dimensional weight of orders whose places of delivery is outside of mainland France and the amount of it – is greater than 500 Euros before tax. These commands will be a v e CHECKING before definitive validation.

Article 7 – COMPLAINTS

7.1. No delivery

In the event of non-delivery within 30 days of the date of shipment of his package, the Client undertakes to open an investigation with the services of La Poste and to provide the ECOSPIN Client service with the reference. dispute provided by the postal services as well as a copy of his identity document by email to the following address: client@lapandalovefabrics.fr. ECOSPIN cannot be held responsible in the event that the postal services confirm having made said delivery.

7.2. Delivery check

The Client is required to make at reception, in the presence of the delivery man, and before any use of products, the necessary examination to detect any missing, defects or other defects or nonconformity of the products delivered to order. The Client must in particular check the condition of the packaging, the number of packages and the Products in their quantities, references, condition and characteristics.

 

If the Client is in the presence of the driver at the time of delivery (the DPD driver, his postman for postal items or at the relay point for Mondial Relay and DPD), the Client must take a photo of the damaged package and refuse it.

 

If the Client is no longer in the presence of the deliveryman and the products inside the package have been damaged, the Client must take several photos of the damaged package and send a complaint by e-mail to client@lapandalovefabrics.fr with the attached photos specifying its order reference, within 72 hours of delivery of the package ( proof of La Poste or Mondial Relay or DPD tracking as proof). After this period, no claim of damaged package can be made.

 

Complaints accepted, after finding by ECOSPIN of the defective or non-compliant delivery, will result in the exchange of the damaged or non-compliant Product or its reimbursement in the event of unavailability of the Product in stock. No return will be accepted without the prior written consent of ECOSPIN, which will assign the buyer a return number. The returned Product must be returned to ECOSPIN carriers in perfect condition and in its original packaging.

 

The above provisions do not preclude the implementation of the right of withdrawal, the guarantee of conformity and / or the guarantee against hidden defects, provided for by law.

7.3. Action against the carrier

In the event of damage or partial loss, under penalty of inadmissibility of his request, the Client must notify his precise reservations to the carrier within 3 days, not including public holidays, of receipt (in accordance with article L 133 -3 of the Commercial Code) by extrajudicial act or by registered letter and send a copy of these reservations, by email to the following address of ECOSPIN : client@lapandalovefabrics.fr .

 

Article 8 – RIGHT OF WITHDRAWAL

8.1. Conditions, deadline and modalities of exercise

In accordance with the provisions of Article L 221-18 of the Consumer Code, the Client has a period of 14 days from the date of receipt of the Product ( s) (by the Client or a third party designated by him who will take physical possession of the Product ( s ) allowing it to withdraw without having to justify reasons or pay penalties.

 

The Client will inform ECOSPIN of his decision to withdraw by sending him, before the expiry of the 14-day period, the withdrawal form (form that the Client will find attached) or any other declaration, unambiguous, expressing his will. to withdraw by email to the following address: client@lapandalovefabrics.fr .

 

The Product must be returned by the Client , at his expense, within a maximum period of 14 days following his decision to withdraw, to the following address: 4 rue des Ifs, 22320 Saint-Mayeux, France. In all cases, the burden of proof for this exercise rests with the Client .

 

ECOSPIN draws the Client’s attention to the fact that the right of withdrawal does not apply to the supply of goods made to the consumer’s specifications or clearly personalized, i.e. cut-to-size products (any article requiring to be cut according to the indications given by the Client ) and tailor-made (production carried out through ECOSPIN on request and according to the indications given by the Client ).

8.2. Effects

The Client will be reimbursed for all sums received from him, including delivery costs (with the exception of additional costs arising from the fact that the Client has chosen a delivery method other than the less expensive standard delivery method offered. ) when ECOSPIN has collected the Product or when the Client has provided proof of shipment of this Product, the date selected being the date of the first of these facts.

 

The returned Product must be returned in perfect condition, in its original packaging, complete with all its accessories and instructions for use in order to allow the Product to be re-marketed and must be accompanied by the purchase invoice.

 

Any Product that is incomplete, damaged, soiled, damaged or whose original packaging has been damaged, will not be refunded or exchanged. The right of withdrawal must in no case allow the Client to make manipulations other than those necessary to discover the Product and verify that it corresponds to his expectations.

 

Article 9 – LEGAL GUARANTEE OF CONFORMITY AND GUARANTEE OF HIDDEN DEFECTS

The Products are guaranteed against any lack of conformity and hidden defects under the conditions provided for by the provisions of the consumer code (articles L 217-4 to L 217-12) and of the civil code (articles 1641 to 1648 and 2232). These legal guarantees are exercised with ECOSPIN by:

Email: client@lapandalovefabrics.fr  |  Mail: 4 rue des Ifs, 22320 Saint-Mayeux, France

These legal guarantees are defined below:

Guarantee of conformity: extracts from the French Consumer Code

Art. L. 217-4

The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.

It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.

Art. L. 217-5.

To be in conformity with the contract, the good must:

 

1 ° Be fit for the use usually expected of a similar good and, where applicable:

 

– correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;

 

– present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

 

2 ° Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L. 217-7.

The consumer is exempt from providing proof of the existence of any lack of conformity for a period of 2 years following delivery of the goods. For second-hand goods sold, this period is set at six months.

Article L. 217-9.

In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods, subject to the cost conditions provided for in this article.

Art. L. 217-12.

The action resulting from the lack of conformity lapses two years after delivery of the goods.

Art. L. 217-16.

When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. 

This period runs from the buyer’s request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.

Guarantee against hidden defects: extracts from the civil code

Art. 1641

The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or would have given a lower price, if he had known them.

Art. 1648

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

It is recalled that the consumer:
  • has a period of two (2) years from the delivery of the product to act;
  • can choose between repair or replacement of the good, subject to the cost conditions provided for in article L217-9 of the Consumer Code;
  • is exempt from providing proof of the existence of the lack of conformity of the goods during the two (2) years following delivery of the product (six months for second-hand goods).

 

The consumer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price. in accordance with article 1644 of the Civil Code.

Article 10 – RESPONSIBILITY 

10.1 Conformity and use of products

The products offered comply with current French legislation. The responsibility of the company ECOSPIN can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order. 

 

Furthermore, ECOSPIN cannot be held responsible for damage resulting from improper use of the product purchased. 

10.2 Unforeseeable damage

ECOSPIN and the Client are not liable for unforeseeable damage or for failure to fulfill all or part of their obligations, if this failure results from a case of force majeure or due to a third party.

10.3 Navigation on the site www.lapandalovefabrics.com and its variations

Navigation on the site www.lapandalovefabrics.com is the sole responsibility of the Client. ECOSPIN cannot be held responsible for breakdowns, errors, computer viruses which could hinder the continuity of access to its site or for computer malfunctions of users which could be observed following access to the site. It cannot therefore be held liable for the repair of direct or indirect damage which may be linked to the use, access to its site or the downloading of elements stored on the site. 

10.4 Computer hacking

ECOSPIN cannot be held responsible in the event of computer hacking of the www.lapandalovefabrics.com site and its variations or any other attack on its computer system, and the consequences that these may entail with regard to users.

Article 11 – DISPUTE

11.1. Applicable right

The language of this contract is French. 

These Terms of Sales as well as the contracts concluded within their framework are governed by French law. 

Translations into other languages are provided for information only.

11.2. Territorial jurisdiction

In the event of a dispute, the consumer may seize either one of the jurisdictions having territorial jurisdiction under the French Code of Civil Procedure, or the jurisdiction of the place where he was living at the time of the conclusion of the contract or the occurrence of the harmful event. 

The parties to the contract remain free to accept or refuse recourse to mediation as well as, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator. 

The Client will however justify trying, first, to solve their dispute directly to the customer service of ECOSPIN a written complaint duly motivated at the following address: client@lapandalovefabrics.fr 

In the absence of an amicable resolution of a dispute between the Client and ECOSPIN, the French courts will have sole jurisdiction to hear it.

Article 12 : COOKIES

12.1. Cookie definition

The Client is informed that during his visits to the site, a cookie may be automatically installed on his browser software.

Cookies are small files stored temporarily on the hard disk of the Client’s computer by its browser and that are required to use the site www.lapandalovefabrics.com and its variations. Cookies do not contain personal information and cannot be used to identify someone. A cookie contains a unique identifier, generated randomly and therefore anonymous. Some cookies expire at the end of the Client’s visit, others remain. 

The information contained in cookies is used to improve the site, for example by: 

  • allowing a service to recognize the device of the Client, for he did not have to give the same information several times, for example fill out a form or survey.
  • remembering that the Client has already ̀ given his username and password, so as not to have to redo it on each new page.
  • monitoring how users use services, to make them easier to use and allocate enough power to ensure their responsiveness .
  • Analyzing “anonymized ” data to help understand how users interact with different aspects of online services and therefore improvethem .

By browsing the site, the Client accepts them. 

In the absence of acceptance, the Client is informed that certain features or pages may be refused . 

The Client may deactivate this cookie by the intermediary of the parameters appearing within their browser. 

Cookies are important for the proper functioning of a site. Cookies are used to memorize login information, to provide a secure connection, to collect statistics to optimize site functionality and tailor content to your interests. The following paragraph is a list of the cookies we use on our website: 

12.2. Google Analytics

They can track the site through the Google Analytics tool, which is a service provided by Google to obtain data on user access to websites. Some of the recorded data is analyzed later. This is particularly the case for the following data: frequency of access to a user’s site, dates of the user’s first and last visits, length of visits, page from which the user accessed the site, search engine used to access it or link it clicked to access, location of the world from which the user accessed the site, etc. The configuration of these cookies is predetermined by the service offered by Google and the information generated by the cookie about the use of our website will be transmitted and stored by Google, Inc. (a company based in the United States). 

ECOPIN therefore recommends that the Client reviewes the Google Analytics Privacy Policy, https://policies.google.com/privacy, for more information about these cookies and how to disable them (provided we are not responsible for the content or accuracy of third-party sites). 

12.3. Types of cookies

Several types of cookies exist and allow the Client to access, as soon as he/she accepts them, some features. 

Cookies issued by the company ECOSPIN on its website www.lapandalovefabrics.com and its variations:  

These are the cookies deposited by the company ECOSPIN on the Client’s computer, tablet or smartphone especially for the purposes of navigation on its website. When browsing the website, the Client’es computer will interact with a server that provides all the requested resources by automatically saving each operation to a specific file in which his/her computer is identified by its IP address. 

The Client’s browser automatically sends ECOSPIN some standard data: in addition to his/her IP address, this includes the type of browser he/she uses, its features, his/her operating system, the identification of third-party sites (Facebook, Twitter …) from which he/she may have logged in as well as dates and times of access to ECOPIN’s sites. This data and in particular his/her IP address do not allow him/her to identify him/her by name. 

The cookies that ECOSPIN emits allow it: 

to monitor the general activity of its website, to identify errors and to ensure that its site www.lapandalovefabrics.com and its variation benefits from appropriate material resources; 

to establish statistics and volumes of use and use of the various elements composing its website;  

to adapt the presentation of its site to the display preferences of the Client’s terminal (language used, operating system …); 

to facilitate the consultation of its website by avoiding the Client to provide the same information with each new visit or by personalizing their content according to the preferences or centers of interest which the Client could emit;  

to improve navigation ergonomics and to identify the interests of internet users as a whole. 

The Client is free to accept or refuse these cookies. Just change some of his/her browser settings to refuse cookies or to be notified if a cookie is stored on his/her computer. The Client can also delete cookies stored on his/her computer to permanently delete the information they contain. 

Cookies issued on www.lapandalovefabrics.com and its variations by third parties:  

 The issue and use of cookies by third parties are subject to the privacy policies of these third parties. ECOSPIN informs the Client about the purpose of cookies that it knows and the means the Client has to make choices about these cookies. 

Audience measurement cookies:  

ECOSPIN uses Google Analytics to collect information about the Client’s use of its website in order to:  

help it to measure and study the effectiveness of the content of its website,  

to follow the analytical data on its sites and the use made of its sites by the users,  

improve the services of its sites.  

Google Analytics collects information about which pages the Client visits and how much time he/she spends there. ECOSPIN does not collect Client’s personal information. ECOSPIN does not allow the sharing or use of this data. The Client can set in the settings not to send information to the Google Analytics service. 

12.3. Cookies lifespan

In accordance with the regulations in force, the cookies collected on www.lapandalovefabrics.com and its variations have a lifespan of 13 months maximum.

12.4. Cookie preferences management

The Client has different ways to manage cookies. His/her browser can also be set to notify him/her of cookies that are stored in his/her computer, tablet or smartphone and ask him/her to accept them or not. 
The Client has the option to accept or refuse cookies on a case-by-case basis or to refuse them systematically. However, ECOSPIN draws the Client’s attention to the fact that any setting he/she may undertake may change his/her Internet browsing and his/her conditions of access to certain services may require the use of cookies. The setting of cookies is likely to block his/her access to certain features of the website www.lapandalovefabrics.com and its variations. The Client may choose at any time to change his/her cookie wishes by following the procedure below.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow the Client to know how to change his/her wishes for cookies. The Client can disable cookies by following the following instructions depending on which browser you are using:  

Google Chrome  

Mozilla Firefox  

Internet Explorer  

Safari  

Opera. 

Article 13 : COMPUTING AND DATA COLLECTION 

13.1. Data collection

The collection of personal data, which is kept by ECOSPIN for the sole purpose of good administration of orders and commercial relations, is subject to the consent of the person concerned. 

When the Client browses the website www.lapandalovefabrics.com or its variations, and in order to offer the Client the services of it, ECOPSIN may collect personal data about the Client. Before each collection of personal data, ECOSPIN collect the Client’s consent with a form to be completed and approved after the Data Protection Charter being read and acknowledged. 

13.2. Purpose of data collection

The Client’s personal data are collected to fulfill one or more of the following purposes: 

  • Send him/her newsletters and promotional offers to keep him/her informed of what is new; 
  • Manage subscriptions and unsubscriptions to newsletters and satisfaction surveys; 
  • Create accounts receivable to allow the consideration of the client’s orders online, manage and process Client’s orders, prepare invoices, manage and process deliveries; 
  • Ensure the follow-up of the customer relationship especially in the management of Client’s claims and requests; 
  • Manage Client’s requests for right of access, rectification, opposition of your data; 
  • Keep Client’s data in legal documents in accordance with the accounting standards, for the necessary legal duration, in order to answer the requests of the tax administrations and social organizations if necessary; 

ECOSPIN is committed to collect Client’s data by strictly limiting itself to the data necessary to process its requests. 

13.3. Personal data

In accordance with the French Data Protection Act n°78-17 of January 6, 1978 as well as with the provisions of the General Regulations on the Protection of Data, adopted on April 27, 2016 by the European Parliament, the Client has at any time the right to access, modify, rectify, delete personal data concerning him/her or oppose to the processing of personal information about him/her. 

 The Client can exercise his/her right of access to his/her data and have them rectified by contacting the company client service by email at this address: client@lapandalovefabrics.fr or by mail to this address: ECOSPIN 4 rue des Ifs 22320 Saint-Mayeux France. 

To do this, he/she must send a mail or an email, signed by the author of the request, and join a proof of identity (national identity card or passport) signed by the person who exercises their right. 

 The Client can delete his/her registered user account by contacting the company customer service by email at the following address: client@lapandalovefabrics.fr or by mail to the address: ECOSPIN 4 rue des Ifs 22320 Saint-Mayeux France. 

13.4. Use of telephone numbers reserved only for order processing

ECOSPIN informs the Client that his/her telephone number, collected when creating his/her account or placing his/her order, will only be used to process his/her orders. 

Without prejudice to the foregoing, in accordance with the law, the Client is informed that he/sshe can register for free on the list of opposition to canvassing by telephone in order not to be the subject of commercial prospecting by telephone at the following address: www.bloctel.gouv.fr. 

13.5. Data retention

The collected personal data is stored for a period that does not exceed the duration necessary for the purposes for which it was collected and for a maximum of 3 years from the end of the business relationship and 3 years from the collection of data or the last contact for prospects, in both cases, solely for the purpose of commercial prospecting. 

At the end, once the collected data are no longer necessary for the purpose for which they were collected: 

ECOSPIN undertakes to contact the Client again to find out whether or not the Client wishes to continue to receive commercial solicitations; 

otherwise, the data will be archived and anonymized or destroyed. 

at any time the Client may object to the processing of personal information about him/her since the Client has a right of access, rectification, deletion and opposition as discussed above. 

13.6. Recipient of the data

The Client’s personal data collected are intended for the company ECOSPIN in order to perform the processings listed above. 

ECOSPIN is led to share Client’s data, giving access to staff duly authorized for this purpose, namely: 

  • financial institutions 
  • fraud detection and prevention entities 
  • technology service providers 
  • suppliers and collaborators of logistics, transport and delivery services 
  • service providers related to customer service 
  • suppliers and collaborators of services related to marketing and advertising 

    The data that ECOSPIN collects about the Client are not intended to be transferred outside the European Union. 

    Article 14 : INTELLECTUAL PROPERTY

    All the elements reproduced on this site, in particular the texts, photographs, visuals, drawings, images and tutorials present on the online store www.lapandalovefabrics.com and its variations, which are the exclusive property of ECOSPIN, are protected by copyright and trademark law around the world.

    Any publication, distribution or reproduction of these elements is prohibited without prior written authorization from ECOSPIN and exposes offenders to legal proceedings. 

    Article 15 - PROOF ARCHIVING

    The ECOSPIN company will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.

    The computerized registers of the company ECOSPIN will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.

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